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Mark Hessinger

Profile Info

SVP Global Customer Success

3D Systems

United States

https://linkedin.com/in/markhessinger

Certificates Completed

Executive Certificate in Management and Leadership

Executive Certificate in Strategy and Innovation

Executive Certificate in Technology and Operations

Advanced Certificate for Executives in Management, Innovation, And Technology

Bio

Mark Hessinger is the SVP Global Customer Success at 3D Systems Inc. and is responsible for all Aftermarkets. He is a Senior Global Customer Experience Leader who leads organizations to higher performance. A visionary with a demonstrated ability to identify customer needs and design a strategy that builds innovative, profitable and scalable solutions that deliver greater customer loyalty and employee engagement. Mark designed and led Global Customer Experience programs leveraging NPS and a closed loop process improvement at multiple companies. He architected the strategy and led IoT and M2M projects that leveraged technology to transform business processes and operations. He enjoys finding sustainable solutions for large messy customer facing problems.

Certificates Completed

Strategy and Innovation

Management and Leadership

Management, Innovation, And Technology

Technology and Operations

Courses Completed

Strategy and Innovation

Building, Leading, and Sustaining the Innovative Organization

Building, Leading, and Sustaining the Innovative Organization

Dynamics of Globalization

Dynamics of Globalization

AMP Reunion

Understanding Global Markets: Macroeconomics for Executives

Understanding Global Markets: Macroeconomics for Executives

Essential Law for Executives: The MIT Advantage

Essential Law for Executives: The MIT Advantage

Corporate Strategy

Corporate Strategy

Technology and Operations

Managing Complex Technical Projects

Digital Business & IT

Operations

Strategy & Innovation

Managing Complex Technical Projects

Live Online

STARTING

Dec 3–5, 2025

LOCATION

N/A

DURATION

3 days

COMMITMENT

4–5 hours/day

TUITION

$4,700

STARTING

Dec 3–5, 2025

LOCATION

N/A

DURATION

3 days

COMMITMENT

4–5 hours/day

TUITION

$4,700

Compare

Intelligent Organizations: Collaboration and the Future of Work

Intelligent Organizations: Collaboration and the Future of Work

Management and Leadership

Understanding and Solving Complex Business Problems

Operations

Systems Thinking

Understanding and Solving Complex Business Problems

Live Online

STARTING

Dec 4–5, 2025

LOCATION

N/A

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

STARTING

Dec 4–5, 2025

LOCATION

N/A

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

Compare

Digital Business

Essential IT for Non-IT Executives

Digital Business & IT

Operations

Strategy & Innovation

Essential IT for Non-IT Executives

In Person

Dates will be scheduled soon. Sign up for email alerts to get notified.

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Technology and Operations

Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work

Operations

Organizations & Leadership

Systems Thinking

Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work

In Person

Dates will be scheduled soon. Sign up for email alerts to get notified.

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Strategy and Innovation

Developing and Managing a Successful Technology Strategy

Digital Business & IT

Strategy & Innovation

Developing and Managing a Successful Technology Strategy

Live Online

STARTING

Apr 13–16, 2026

DURATION

4 days

COMMITMENT

4 hours/day

TUITION

$4,900

STARTING

Apr 13–16, 2026

DURATION

4 days

COMMITMENT

4 hours/day

TUITION

$4,900

Compare

Management and Leadership

Negotiation for Executives

Negotiation & Communication

Organizations & Leadership

Strategy & Innovation

Negotiation for Executives

In Person

STARTING

Oct 30–31, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$5,100

STARTING

Oct 30–31, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$5,100

Live Online

STARTING

Feb 25–27, 2026

DURATION

3 days

COMMITMENT

6–7 hours/day

TUITION

$5,300

STARTING

Feb 25–27, 2026

DURATION

3 days

COMMITMENT

6–7 hours/day

TUITION

$5,300

May 11–13, 2026

N/A

3 days

6–7 hours/day

$5,300

STARTING

May 11–13, 2026

LOCATION

N/A

DURATION

3 days

COMMITMENT

6–7 hours/day

TUITION

$5,300

Compare