Home Executive Certificate Community Mark Hessinger

Mark Hessinger

Profile Info

SVP Global Customer Success

3D Systems

United States

https://linkedin.com/in/markhessinger

Certificates Completed

Executive Certificate in Management and Leadership

Executive Certificate in Strategy and Innovation

Executive Certificate in Technology and Operations

Advanced Certificate for Executives in Management, Innovation, And Technology

Bio

Mark Hessinger is the SVP Global Customer Success at 3D Systems Inc. and is responsible for all Aftermarkets. He is a Senior Global Customer Experience Leader who leads organizations to higher performance. A visionary with a demonstrated ability to identify customer needs and design a strategy that builds innovative, profitable and scalable solutions that deliver greater customer loyalty and employee engagement. Mark designed and led Global Customer Experience programs leveraging NPS and a closed loop process improvement at multiple companies. He architected the strategy and led IoT and M2M projects that leveraged technology to transform business processes and operations. He enjoys finding sustainable solutions for large messy customer facing problems.

Certificates Completed

Strategy and Innovation Management and Leadership Management, Innovation, And Technology Technology and Operations

Courses Completed

Strategy and Innovation

Building, Leading, and Sustaining the Innovative Organization

EARN 2.0 EEUs
Building, Leading, and Sustaining the Innovative Organization

Dynamics of Globalization

EARN 2.0 EEUs
Dynamics of Globalization

AMP Reunion

AMP Reunion

Understanding Global Markets: Macroeconomics for Executives

EARN 2.0 EEUs
Understanding Global Markets: Macroeconomics for Executives

Essential Law for Executives: The MIT Advantage

EARN 2.0 EEUs
Essential Law for Executives: The MIT Advantage

Corporate Strategy

EARN 5.0 EEUs
Corporate Strategy
Technology and Operations

Managing Complex Technical Projects

Digital Business & IT

Operations

Strategy & Innovation

EARN 2.0 EEUs
Managing Complex Technical Projects
Live Online

STARTING

Dec 3–5, 2025

LOCATION

N/A

DURATION

3 days

COMMITMENT

4–5 hours/day

TUITION

$4,700

STARTING

Dec 3–5, 2025

LOCATION

N/A

DURATION

3 days

COMMITMENT

4–5 hours/day

TUITION

$4,700

Explore

Intelligent Organizations: Collaboration and the Future of Work

EARN 2.0 EEUs
Intelligent Organizations: Collaboration and the Future of Work
Management and Leadership

Understanding and Solving Complex Business Problems

Operations

Systems Thinking

EARN 2.0 EEUs
Understanding and Solving Complex Business Problems
In Person

STARTING

Oct 14–15, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

STARTING

Oct 14–15, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

Live Online

STARTING

Dec 4–5, 2025

LOCATION

N/A

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

STARTING

Dec 4–5, 2025

LOCATION

N/A

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

Explore
Digital Business

Essential IT for Non-IT Executives

Digital Business & IT

Operations

Strategy & Innovation

EARN 2.0 EEUs
Essential IT for Non-IT Executives
Live Online

STARTING

Jun 25–27, 2025

LOCATION

N/A

DURATION

3 days

COMMITMENT

5 hours/day

TUITION

$4,700

STARTING

Jun 25–27, 2025

LOCATION

N/A

DURATION

3 days

COMMITMENT

5 hours/day

TUITION

$4,700

In Person

STARTING

Oct 7–8, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

STARTING

Oct 7–8, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

Explore
Technology and Operations

Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work

Operations

Organizations & Leadership

Systems Thinking

EARN 2.0 EEUs
Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work
In Person

STARTING

Oct 2–3, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

STARTING

Oct 2–3, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

Explore
Strategy and Innovation

Developing and Managing a Successful Technology Strategy

Digital Business & IT

Strategy & Innovation

EARN 2.0 EEUs
Developing and Managing a Successful Technology Strategy
In Person

STARTING

Oct 23–24, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

STARTING

Oct 23–24, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$4,700

Explore
Management and Leadership

Negotiation for Executives

Negotiation & Communication

Organizations & Leadership

Strategy & Innovation

EARN 2.0 EEUs
Negotiation for Executives
In Person

STARTING

Oct 30–31, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$5,100

STARTING

Oct 30–31, 2025

LOCATION

Cambridge, MA

DURATION

2 days

COMMITMENT

8 hours/day

TUITION

$5,100

Explore