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Jeanne Ross

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Principal Research Scientist

MIT Sloan Center for Information Systems Research (CISR)

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Jeanne Ross

Faculty Bio

Jeanne Ross conducts research that explores how companies are designing themselves for success in the digital economy. Her recent work develops case studies describing how companies formulate and execute business strategies inspired by the capabilities of digital technologies (e.g. social, mobile, analytics, cloud, Internet of Things, and artificial intelligence). She has facilitated discussions of business design (i.e. enterprise architecture) with executive committee members of major companies like Aetna, Banco do Brasil, Bemis, CEMEX, Commonwealth Bank of Australia, Maersk, PepsiCo, Santander, and Standard Bank Group. Jeanne joined MIT CISR in 1993; she was director of the center from 2008 to 2016.

Jeanne is co-author of four books. The most recent book, Designed for Digital: How To Architect Your Business for Sustained Success, was published by MIT Press in September 2019 and was listed by Forbes Magazine as one of the top ten technology books for 2019. She is a regular columnist for Sloan Management Review and has also published in major practitioner and academic journals, including Harvard Business Review, The Wall Street Journal, MIS Quarterly Executive, MIS Quarterly, and the Journal of Management Information Systems.

Jeanne earned a BA at the University of Illinois, an MBA from The Wharton School at the University of Pennsylvania, and a PhD in Management Information Systems from the University of Wisconsin–Milwaukee. She is a founding senior editor and former editor-in-chief of MIS Quarterly Executive. In 2017 she was named a Fellow of the Association for Information Systems.



Courses

Advanced Certificate for Executives

Executive Program in General Management

Upon completion of this course, you will earn an Advanced Certificate for Executives (ACE), which confers MIT Sloan Affiliate Alumni status

Digital Business & IT

Entrepreneurship

Financial Management

Operations

Organizations & Leadership

Systems Thinking

EARN 25.0 EEUs
Executive Program in General Management
Hybrid

STARTING

Dec 17, 2025–Jul 24, 2026

DURATION

7 months

COMMITMENT

5–8 hours/week

TUITION

$40,500

STARTING

Dec 17, 2025–Jul 24, 2026

DURATION

7 months

COMMITMENT

5–8 hours/week

TUITION

$40,500

Jun 30, 2026–Jan 22, 2027

7 months

5–8 hours/week

$41,500

STARTING

Jun 30, 2026–Jan 22, 2027

DURATION

7 months

COMMITMENT

5–8 hours/week

TUITION

$41,500

Dec 9, 2026–Jul 30, 2027

7 months

5–8 hours/week

$42,000

STARTING

Dec 9, 2026–Jul 30, 2027

DURATION

7 months

COMMITMENT

5–8 hours/week

TUITION

$42,000

Explore
Digital Business

Organizational Design for Digital Transformation

Digital Business & IT

Organizations & Leadership

Strategy & Innovation

EARN 2.0 EEUs
Organizational Design for Digital Transformation
Self-Paced Online

STARTING

Aug 20–Oct 1, 2025

LOCATION

Online

DURATION

6 weeks

COMMITMENT

6–8 hours/week

TUITION

$3,250

STARTING

Aug 20–Oct 1, 2025

LOCATION

Online

DURATION

6 weeks

COMMITMENT

6–8 hours/week

TUITION

$3,250

Oct 22–Dec 3, 2025

Online

6 weeks

6–8 hours/week

$3,250

STARTING

Oct 22–Dec 3, 2025

LOCATION

Online

DURATION

6 weeks

COMMITMENT

6–8 hours/week

TUITION

$3,250

Explore
Digital Business

Machine Learning in Business

Artificial Intelligence

Digital Business & IT

Organizations & Leadership

Strategy & Innovation

EARN 2.0 EEUs
Machine Learning in Business
Self-Paced Online

STARTING

Aug 13–Sep 24, 2025

LOCATION

Online

DURATION

6 weeks

COMMITMENT

6–8 hours/week

TUITION

$3,850

STARTING

Aug 13–Sep 24, 2025

LOCATION

Online

DURATION

6 weeks

COMMITMENT

6–8 hours/week

TUITION

$3,850

Explore