Dr. Corona is an experienced IT and ITSM professional, globally considered as one of the Top 25 Thought Leaders in Technology and Service Management, one of the IT Service Management Top 100 Influencers by international media, and one of the biggest references in Artificial Intelligence and Robotics in Latin America.
He is an international senior consultant and speaker, he has delivered keynote conferences in more than 20 countries around the world and helped dozens of organizations across the globe to enable their business models by using advanced technology.
In 2011, he founded BPGurus to provide cutting-edge and highly specialized digital transformation consulting and training services in Service Management, AI, Big Data, RPA, Bots, Machine Learning, Robotics, Cybersecurity, and more.
On the academic side, Dr. Corona is a professor in the Business Management and Technology fields at postgraduate courses in several Universities, and he is currently the head of the Artificial Intelligence graduate programs at La Salle University in Mexico.
He was appointed by Axelos® to be on the expert team to work on the latest ITIL® update as an ITIL®4 Lead Architect and for co-authoring 3 international service management books now available in English, Japanese, German, French, Spanish, Chinese, and Portuguese.
In 2018, he was selected by The Service Desk Institute®, with headquarters in London, UK, as a member of its Board and as its Global Chief of Transformation Officer. He is also a member of the ACIS IT Board of Directors, based in Dubai, UAE.
