Troy Heflin is a senior Human Resources and Organization Development executive with 25+ years of domestic and international leadership experience in a variety of industries and environments. He is a proven results-focused, inclusive leader who thrives on developing people to optimize their potential, resulting in high employee engagement, enhanced customer experience and outstanding company results.

His expertise lies in, organization development, executive coaching, employee engagement, culture development and the human capital areas of leader development and workforce planning. Troy is considered a confidant and coach, coaching leaders at all levels to increase their personal and professional effectiveness.  Additionally he maintains numerous certifications in the areas of Leadership, Coaching and Organizational improvement, trained and certified to utilize various assessment tools; Neuroscience Leadership Assessment, 360 Feedback, DiSC™, Meyers-Briggs™, Decision Styles™, FIRO-B™ as a few examples. 

Troy is currently in a senior HR leadership capacity with the Volvo Group. In this role he leads all aspects of the Human Resource function for Volvo’s financial services business. Volvo Financial Services is globally headquartered in Greensboro, NC with close to 1700 employees spread out across 52 countries. The organization has received several awards on its workplace culture, including being recognized as the most Diverse and Inclusive business within Volvo Group. In 2020, Volvo Financial Services received Top 100 (#20) Best Global Workplace recognition through the Great Place to Work Institute. He recently was received an award for "Leading with Care", a program designed to support mental health and wellbeing to support stress and change. 

He holds a B.S. from Purdue University and a M.S. in Organization Development from Pepperdine University. Additionally, he has completed PhD level courses on Human Development/Coaching, attaining the Evidenced Based coaching certificate from Fielding Graduate University. He is a recognized PCC level certified coach through the International Coaching Federation. Troy is currently completing Neuroscience certifications through the Academy of Brain Based Leadership and an Executive Certificate from MIT, Sloan School of Management.   

Troy is married and the proud father of three children. They happily reside in Greensboro, North Carolina.