The shift to hybrid human–AI teams, including agents, is happening faster than most managers can keep pace with. As a manager, your responsibilities don’t diminish as AI agents become a part of your team — they expand. Your business acumen, oversight, and sense of accountability are crucial to the success of a hybrid workforce. 

Managing AI and People: A New Operating Model for Human+Agent Teams from the MIT Sloan School of Management provides a structured pathway that articulates how AI changes your role as a manager and how you can use it to improve team performance. You’ll learn how to unite divided employees around a shared vision for consistent and responsible AI usage, and establish one operating model to ensure your team’s AI usage is a natural, trustworthy extension of your work, rather than a liability.

Over three weeks, working module by module, you’ll build an AI People Management Playbook, tailored to your specific business context and ready to use right away — a concrete asset that illustrates your ability to lead teams that are thriving with AI, and not working against it.

By the end of this program, you'll walk away with:

• An artificial intelligence people management playbook that you can implement right away to manage a hybrid human–AI agent team. 
• The ability to unify team members who are divided over AI usage, from enthusiastic adopters to staunch skeptics. 
• The confidence to translate your organization’s overarching AI strategy into your team’s workflow and responsibilities to improve productivity. 
• The insight to proactively manage “AI workslop” before it erodes trust with key internal and external stakeholders. 
• Clarity on where your value lies in the age of AI, and how your managerial capacity for judgment, oversight, and accountability set you up for success. 

Learn more about the self-paced online experience.

Learn more about GetSmarter technical requirements.

Upon successful completion of your course, you will earn a certificate of completion from the MIT Sloan School of Management. This course may also count toward MIT Sloan Executive Certificate requirements.

During the three-week program, you’ll study the frameworks to translate organizational strategy for AI usage into something your team can work with on a day-to-day basis — clear standards and one operating model for humans and AI agents working together. You’ll map where AI usage already sits on your team, identify where human oversight cannot be delegated, and then work through how to unify employees across the AI acceptance–aversion spectrum, from early adopters to staunch skeptics. 

You’ll learn to spot “AI workslop” before it reaches clients and set guardrails that make it clear what work gets automated, what work gets augmented, and where human oversight and review matters most. By the end of the program, you’ll have one operating model built specifically for your hybrid workforce — one that assigns ownership, establishes processes for usage, and manages your AI agents through their full lifecycle, from onboarding to retirement. 

This is a 3-week, 100% online program that requires approximately 5-7 hours of study time per week. You’ll move through learning material and submit deliverables each week on your own schedule, while learning alongside a global network of peers facing the same AI and people management challenges. It’s designed to complement a full-time job, not compete with it. 

This program is built for the manager who has to make AI a reality for their team, and not just talk about it. Through coursework, real-world case studies, and an AI playbook mapped to your own team dynamics, you’ll gain the tools and perspective to answer the questions you’re currently facing — how to manage your own role and prove your value in this shift to an AI-centric workplace, how to move a conflicted team toward consistent AI usage, how to onboard AI agents onto a team of human employees, and how to run a hybrid workforce where everyone’s strengths are complemented, not compromised. 

This is the program that empowers managers to build trust and accountability, create positive momentum and acceptance, and unify your human–AI team to work smarter, together. 

GetSmarter™, a brand of 2U, Inc., partners with the world's leading universities to select, design and deliver premium online short courses with a data-driven focus on learning gain.

Technology meets academic rigor in our people-mediated model which enables lifelong learners across the globe to obtain industry-relevant skills that are certified by the world’s most reputable academic institutions.