Understanding and Solving Complex Business Problems

Understanding and Solving Complex Business Problems

Item No. a056g00000URaNBAA1
Course Dates Format Duration Time Commitment Price
Jul 20–21, 2021 Live Online 2 days 8 hours/day $4,100
Dec 9–10, 2021 Live Online 2 hours 8 hours/day $4,100

Tracks

Management and Leadership

Certificate Credits

2.0 EEUs

Topics

- Operations

- Systems Thinking

This complex problem solving course introduces participants to MIT's unique, powerful, and integrative system dynamics approach to assess problems that will not go away and to produce the results they want. Through exercises and simulation models participants experience the long-term side effects and impacts of decisions and understand the ways in which performance is tied to structures and policies.

Systems thinking was devised to improve people's ability to manage organizations comprehensively in a volatile global environment. It offers managers a framework for understanding complex situations and the dynamics those situations produce. Systems thinking is a response to the rapid changes in technology, population, and economic activity that are transforming the world, and as a way to deal with the ever-increasing complexity of today's business.

Senior managers can use the system dynamics method to design policies that lead their organizations to high performance. The program is intended to give participants the tools and confidence to manage organizations with full understanding and solid strategy.

Participants will experience the Beer Game, a table game, developed by Jay Forrester. Played with pen, paper, printed plastic tablecloths, and poker chips, it simulates the supply chain of the beer industry. In so doing, it illuminates aspects of system dynamics, a signature mode of MIT thought: it illustrates the nonlinear complexities of supply chains and the way individuals are circumscribed by the systems in which they act.


You will receive a certificate of course completion at the conclusion of this course. You may also be interested in our Executive Certificates which are designed around a central themed track and consist of several courses. Learn more.

Learn more about the live online experience.    

The program will offer a new way of thinking about and resolving complex, persistent problems that emerge from change. Applying organization theory along with intuitive principles of feedback control, participants will learn to:

  • Assess the likely impact of different policies and decisions that relate to their organization's growth, stability, and performance
  • Recognize business system archetypes that can trigger persistent, long-term problems
  • Use state-of-the-art management tools to identify relationships
  • Intervene effectively to make fundamental changes

“I enjoyed the Understanding and Solving Complex Business Problems class I completed a couple of weeks ago. The strategies described have broad applicability in government, manufacturing and services companies such as ours. I have highly recommended the class to our partners and leadership team.”—Senior Partner in a Global Audit and Consulting Firm

 

Sample Schedule—Subject to Change

This program is designed for executives with decision-making responsibility who are looking for fresh ideas to resolve organizational problems. Past participants have included:

  • CEOs
  • Presidents
  • COOs
  • CTOs
  • VPs and EVPs
  • Corporate planners and strategists
  • Senior Project Managers
  • Product Development Managers

 

Course Dates Format Duration Time Commitment Price
Jul 20–21, 2021 Live Online 2 days 8 hours/day $4,100
Dec 9–10, 2021 Live Online 2 hours 8 hours/day $4,100

Tracks

Management and Leadership

Certificate Credits

2.0 EEUs

Topics

- Operations

- Systems Thinking

Enroll Now!

$4,100