Dr. Steven Goldman is an internationally recognized expert and consultant in Business Continuity, Crisis Management, Disaster Recovery, and Crisis Communications. He has over 40 years’ hands‐on experience in the various aspects of these disciplines, including program management, plan development, training, exercises, and response strategies. His background is unique in that he has been a professional engineer, corporate spokesperson, business continuity planner, situation responder, consultant, and a Fortune 500 Company’s Global Business Continuity Program Manager.
Dr. Goldman conceived and continues to direct the Crisis Management & Business Resiliency and the Advanced Business Resiliency Professional Education courses offered by MIT. He is also Director of the Radiological Emergency Management Program at the School of Public Health at Harvard University.
Dr. Goldman has written or improved many agency/corporation Business Resiliency, Crisis Management, and Crisis Communications plans and procedures; he has as well trained all levels of response staff, from CEOs on down. Dr. Goldman has developed, conducted, and evaluated drills and exercises ranging from two‐hour table‐tops to massive three‐day full‐scale exercises involving hundreds of responders, multiple agencies/corporations, and all levels of government. He also provides confidential executive‐level consultation, and mentors Business Resiliency professionals to improve their programs and their careers.
Steve has published multiple articles and webinars on the various aspects of Crisis Management, Business Resiliency, Crisis Communications, and Crisis Leadership. In addition, he conducts several seminars each year for industry and government, both domestic and international. He lectures on Risk Communication for the Harvard School of Public Health’s “Management Skills for Emerging Leaders in Environmental Health and Safety.” Steve instructs the Scenario Development Workshops for the Disaster Recovery Journal Annual Conferences. He also was involved in an International Atomic Energy Agency project to provide eastern European and former Soviet Union nuclear plants and government agencies with public information/crisis communication programs.
Steve obtained his Master's Degree in Nuclear Engineering from the Massachusetts Institute of Technology. He earned his Doctorate in Education (Ed. D.) from the University of Massachusetts. His doctoral dissertation undertook research on leadership and the status of crisis planning in several Massachusetts school systems.
