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Emmanuelle Skala

MIT Sloan School of Management

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eskala@mit.edu

title

Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management

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Emmanuelle Skala

Faculty Bio

Emmanuelle is a seasoned go-to-market and customer success executive with a track record of scaling high-growth SaaS companies. As the former Senior Vice President of Customer Success at Toast, she led a 1,500+ person post-sales organization, helping grow the company from $30 million to over $1.2 billion in annual recurring revenue and guiding it through a successful IPO. Her career includes leadership roles at DigitalOcean, Influitive, Sophos, Endeca, and Vertica, with multiple successful exits. She holds a B.S. in Industrial Management from Carnegie Mellon University and an MBA in Marketing and Finance from NYU Stern School of Business.


Courses

Management and Leadership

Entrepreneurship Development Program

Entrepreneurship

Financial Management

Strategy & Innovation

EARN 5.0 EEUs
Entrepreneurship Development Program
In Person

STARTING

Jan 17–22, 2027

LOCATION

Cambridge, MA

DURATION

6 days

COMMITMENT

6–12 hours/day

TUITION

$13,300

STARTING

Jan 17–22, 2027

LOCATION

Cambridge, MA

DURATION

6 days

COMMITMENT

6–12 hours/day

TUITION

$13,300

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