Course Highlights

• This course runs over 6 weeks with an estimated 6-8 hours per week of study time
• This course is delivered in our Self-Paced Online format which enables you to participate at your own pace within weekly modules
• You will learn through a variety of formats including: interactive videos, practice quizzes, presentations, assignments, and discussion forums
• You will have access to a Success Adviser who will help you manage your time, and support you with any administrative or technical queries you might have
• You will earn a certificate of course completion from the MIT Sloan School of Management

Course snapshot

Why attend Interpersonal Communication?

This online course uses research and practice-based methods to improve your communication skills in a variety of contexts. Specifically, it’s built around the RELATE framework, developed at the MIT Sloan School of Management to support a scalable communication strategy. This dynamic approach will guide you in connecting and communicating with different audiences to achieve effective business practices.

In a world where digital transformation is rapidly changing businesses and how you communicate in the workplace, effective communication is becoming an increasingly important skill. Moreover, it plays an essential role in maintaining interpersonal relationships in the corporate context and navigating complexities that may arise due to the adoption of new technology. This course uses research and practice-based methods to improve your communication skills in a variety of contexts. Specifically, it’s built around the RELATE framework, developed at the MIT Sloan School of Management to support a scalable communication strategy.

Course experience

You’ll learn a range of communication techniques including active listening and humble inquiry, and prepare for the challenges that arise when communicating with larger and more complex audiences. Using a blend of research and practice, this course offers you the opportunity to apply your knowledge to real-world situations by means of practical applications. You’ll refine your personal leadership narrative, explore cross-cultural communication, and outline methods for managing difficult conversations.

Taking into account the increase of technologies such as AI in the workplace, the course covers how to best communicate with — and through — machines. This includes developing an understanding of the use of algorithms in a business context as well as robots as a communication channel to maximize social media reach. You’ll also gain the comfort and confidence to discuss the use of AI in your organization.

Learn more about the self-paced online experience.

Learn more about the GetSmarter course experience.  Learn more about GetSmarter technical requirements.
 

Applying to the course

Enrollment for this course is done through the GetSmarter website.  You can begin the application process by using the red Enroll Now bar at the bottom of the screen and clicking on the “Go to GetSmarter Site” button.