Systematic Innovation of Products, Processes, and Services

Systematic Innovation of Products, Processes, and Services

Item No. a056g00000URaN2AAL
Course Dates Format Duration Time Commitment Price
Oct 25–Nov 4, 2021 Live Online 8 days 4 hours/day $9,300

Tracks

Technology and Operations

Certificate Credits

5.0 EEUs

Topics

- Digital Business & IT

- Marketing

- Operations

- Strategy & Innovation

This business process improvement course introduces a structured approach to design and customer analysis processes that draws on important trends that have become essential to successful innovation in today’s businesses: the digitization of all business processes; the blending of product and service into integrated solutions; considerations around environmental sustainability; and the use of globally-distributed teams.

This five-day program explores the process of systematic innovation in product development, business processes, and service design—with a special focus on the end-to-end design and development process. Systematic Innovation introduces a structured approach to design and customer analysis processes that draws on important trends essential to successful innovation today: the digitization of all business processes, the blending of product and service into integrated solutions, considerations around environmental sustainability, and the use of globally distributed teams.

As a participant, you will learn how to lead these innovation processes in a fluid world where the best-made assumptions can, and often do, change midstream. You will also have an opportunity to discuss and apply these frameworks to your own experiences. The course will help executives become systematic about innovation and create value for their organizations and customers in globally connected markets.

Learn more about the live online experience.
 

The concepts and frameworks covered in this program will enable participants to understand:

  • Why the process of innovation can be systematic—structured, reliable, and repeatable
  • When it makes sense for entrepreneurial firms to compete directly with established firms
  • How to evaluate market opportunities and identify customer needs in a systematic way
  • What actions you must take to capture some of the value you create with new products and services
  • How to structure an effective concept development process
  • How design iterations, project milestones, and reviews can be used to manage  a staged or spiral process
  • How products and processes can be designed for environmental sustainability
  • How design of services differs from new product development 
  • What is the impact of Generation Y employees on the creative process

Sample Schedule—Subject to Change

Systematic Innovation of Products, Processes, and Services is for people whose jobs are to create new products, new business processes, and new services, including, but not limited to:

  • VP of Product and Service Management
  • Business Development Manager
  • Director of Technology
  • Director of Process Engineering
  • Design Director
  • Development Manager
  • Director of Product and Service Marketing
  • Development Engineering Manager
  • Director of Product Engineering
  • Innovation Manager
  • Engineering Manager
  • Director of Industrial Design
  • Director of Product and Service Development
  • Director of Process Quality
  • VP of Product Planning

 

The program is suitable for individuals, for teams of two or three, or for a complete program or service development team.

Course Dates Format Duration Time Commitment Price
Oct 25–Nov 4, 2021 Live Online 8 days 4 hours/day $9,300

Tracks

Technology and Operations

Certificate Credits

5.0 EEUs

Topics

- Digital Business & IT

- Marketing

- Operations

- Strategy & Innovation

Enroll Now!

$9,300