Course Highlights

• Leave this organizational resilience course ready to implement a 90-day playbook for improving the resiliency of your organization
• Learn how systems thinking and continuous improvement can help your team identify problems before they occur and fundamentally alter your organization’s ability to effectively respond when they do
• Hear from guest speakers who are leaders in their industries
• Earn a certificate of course completion from the MIT Sloan School of Management

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Why attend Building Organizational Resilience?

Our organizations- designed for optimal performance- work well under normal conditions but are vulnerable to failure when the unexpected occurs. How do we design systems that work efficiently under typical conditions, yet respond resiliently to “unknown unknowns”?  

Building Organizational Resilience provides business leaders with a practical approach to assess and build organizational resiliency. Learn how systems thinking and continuous improvement can help your team identify problems before they occur and fundamentally alter your organization’s ability to effectively respond when they do. Understand the role hidden factories and irregular operations play in contributing to catastrophic events, and how this knowledge can be leveraged to reverse their effects. Leave with a playbook for improving the resilience of your company.

Deepwater Horizon. The Flint water crisis. Boeing’s 737 Max. Notre Dame Cathedral. Cybersecurity breaches at Target. SolarWinds. What do these incidents have in common? As these scenarios evolved, the systems' response consistently lagged behind the incident, despite multiple opportunities for intervention.

Course Snapshot

Course experience

MIT’s perspective on mitigating organizational risk and managing uncertainty is rooted in real-world practice, systems thinking, and a focus on the human factors that drive suboptimal events and processes. This new organizational resilience course will help you think differently, and systematically, about real-time risk/reward Improvement.

Through faculty presentations, panel discussions case studies, interactive exercises, and small-group discussions, you will explore the importance of systems thinking, learn to identify and act on the warning signs of irregular operations, and understand the important roles that continuous improvement and organizational agility play in developing a more resilient organization.

You will leave this organizational resilience course ready to implement a 90-day playbook for improving the resiliency of your organization.

Learn more about the live online experience. 

Applying to the course

We accept enrollments until the offering reaches capacity, at which point we will maintain a waitlist. Many of the courses fill up several weeks in advance, so we advise that you enroll as early as possible to secure your seat.

You can begin the application process by using the red 'Enroll Now' bar at the bottom of the screen.

Gain your supervisor’s support
Here’s a letter you can edit and send to your supervisor to help you discuss your reasons for wanting to attend this course.

Have questions?

Contact us if you would like to speak with a program director or visit our Frequently Asked Questions page for answers to common questions about our courses.