Research Director and Principal Research Scientist
Jeanne W. Ross directs and conducts academic research that targets the challenges of senior level executives at CISR's more than eighty global sponsor companies. She studies how firms develop competitive advantage through the implementation and reuse of digitized platforms. Her work has appeared in major practitioner and academic journals, including Sloan Management Review, Harvard Business Review, the Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.
She is coauthor of three books: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Enterprise Architecture as Strategy: Creating a Foundation for Business Execution through Harvard Business School Press, and IT Savvy: What Top Executives Must Know to Go from Pain to Gain. She has served on the faculty of customized courses for a number of major corporations, including PepsiCo, McKinsey, General Electric, TRW, Pfizer, News Corporation, Commonwealth Bank of Australia, IBM, and Credit Suisse. She regularly appears as a speaker at major conferences for IT executives.
Ross earned a BA at the University of Illinois, an MBA from The Wharton School at the University of Pennsylvania, and a PhD in Management Information Systems from the University of Wisconsin-Milwaukee. She is a founding senior editor and former editor in chief of MIS Quarterly Executive.