Category: Technology

It’s time to rethink wages

Posted by MIT Sloan Executive Education - 3 months and 28 days ago

For the last year or so, there’s been a significant amount of news coverage around the wages paid to low-income earners, such as those working at fast food outlets and in retail stores. There have been public protests, calls for boycotts, and legislation to raise the minimum wage in some states.

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The digital business transformation imperative

Posted by MIT Sloan Executive Education - 4 months and 18 days ago

“What exactly does a digital business transformation mean?” asked Michael Krigsman, CEO of Asuret, Inc., and moderator of the "CIO, CMO, CDO Perspectives on Digital Transformation" panel at The 2014 MIT Sloan CIO Symposium.

Each of the panelists—F. Thaddeus Arroyo, CIO of AT&T Services, Inc.; Robert Tas, CMO & SVP of Pegasystems; Tanya Cordrey, Chief Digital Officer (CDO) of Guardian News and Media; and George Westerman, Research Scientist at the MIT Center for Digital Business—had his or her own take on the digital transformation facing most businesses today. 

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Will big data go away?

Posted by MIT Sloan Executive Education - 4 months and 24 days ago

That was just one of the many questions debated during the “Big Data, Analytics and Insights” session at this year’s MIT Sloan CIO Symposium, held in late May 2014. The panel was moderated by Professor Tom Davenport, Fellow with the MIT Center for Digital Business, and included Barry Morris, Founder & CEO of NuoDB; Darrell Fernandes, CIO of the Professional Services Group at Fidelity Investments; Don Taylor, CTO of Benefitfocus; and Puneet Batra, Founder of LevelTrigger.

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How to manage effectively in the face of risk

Posted by MIT Sloan Executive Education - 9 months and 7 days ago

With globalization comes increased risk and uncertainty in nations, environments, communities, and businesses. As growing complexity makes it more difficult to determine the source of risk in these complex systems, it also reveals the interdependent nature of risk within a greater ecosystem. New studies show the best way to manage an organization in the face of risk is to build resiliency—the ability to withstand, recover from, and maintain function through a crisis.  But in order to manage risk effectively, resiliency must be built into the entire interrelated system of an organization.

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Mapping risk with the beer game

Posted by MIT Sloan Executive Education - 10 months and 21 days ago

As MIT Sloan Professor John Sterman told MIT Technology Review, “there’s no actual beer in the Beer Game.” Instead, it’s an exercise for MIT Sloan students that simulates the supply chain of the beer industry. The roles include retailer, wholesaler, distributor, and brewer; the goal is to make operating costs as low as possible. The Beer Game demonstrates the fluctuations of inventories and backlogs and how they impact the bottom line.

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How the digital marketplace is redefining customer relationships

Posted by MIT Sloan Executive Education - 10 months and 28 days ago

Many people today buy their household telecommunications services—house landlines, Internet access, and digital TV—in bundles. Yet go to the average telecommunications services provider’s website and you have to select which product you are inquiring about or need fixed. From an organization’s perspective, this makes complete sense. There’s a division for phone service, a division for Internet service, and a division for television. Specialists and technicians exist in each department to help you with whatever you need. But you get one bill each month, so why can’t the company recognize you as one customer with multiple products, instead of three separate customers?

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Yes, a robot may take your job

Posted by MIT Sloan Executive Education - 11 months and 27 days ago

Smart machines are everywhere we go. They’re on the plant floor manufacturing our cars, and they are in our grocery stores scanning our purchases. In the case of the iPhone and Siri, they are even in our pockets. And that means that smart machines and robots will be taking more and more jobs. As Erik Brynjolfsson, Professor of Information Technology at MIT Sloan School of Management said on CBS’ 60 Minutes, “There are lots of examples of routine, middle-skilled jobs that are being eliminated the fastest.

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The design structure matrix: helping to see complexity in systems

Posted by MIT Sloan Executive Education - 1 year and 9 days ago

Many global business organizations develop and manage complex systems with multiple interacting parts. In an effort to become more effective, efficient, and profitable in the face of growing complexity, businesses seek process innovations that help them streamline their systems. Perhaps that’s why the design structure matrix (DSM), originally developed in the 1970s to model design problems and used at MIT since the 1990s to research system complexity, has become a powerful tool for developing products and systems.

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