Managing Technical Professionals and Organizations


This course will be offered live online, "in real time", via Zoom. Please view the "Live Online" tab to see a sample schedule and additional information.

This program explores a set of proven, practical, and innovative strategies for maximizing the contribution of an organization’s technical resources. It provides key insights on how to retain technical staff, integrate technical professionals into the organization, build more successful project teams, and keep teams high-performing over time.

  • Program Details
  • Takeaways
  • Live Online
  • Sample Schedule
  • Participants
  • Faculty
  • Reviews

Managing Technical Professionals and Organizations
Certificate Track: Management and Leadership
Location: Live Online
Tuition: $4,100
Program Days (for ACE Credit) 2

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Technical professionals' goals and incentives are often different from those of other employees, and so are the management challenges that arise. Drawing on the wealth of research and industry experience of faculty and leading practitioners, Managing Technical Professionals and Organizations explores proven, practical, and innovative strategies for maximizing the contribution of technical professionals. This intensive program focuses on the management and motivation of technical professionals in the innovative organization, and in particular:

  • How creative individual contributors work together on risky projects, processing information under conditions of uncertainty;
  • How to address critical problems and issues dealing with staff professionals and members of project teams, including cross-functional teams;
  • How to work effectively with prima donnas and independent spirits.

The Learning Experience
Organizations that are designed and managed for doing the same things well repetitively, as in manufacturing and operations, are not particularly appropriate for doing something well once, as in R&D. Running a technical organization presents a unique set of management problems. How do you motivate and reward technical professionals to maximize their performance and creativity? How do you create an organizational structure that will contribute to success, not inhibit it? How do you deal with creative individual contributors, project teams, and innovative professionals? How do you build and sustain high motivation and vitality while preventing complacency? How do you utilize "marshaling" events for building more collaborative, innovative activities? And how do you move information and technology effectively across organizational structures?

This unique two-day program focuses on issues critical to the effective management of technical professionals and cross-functional teams. Its principles and strategies can be applied in any organization where research, development, engineering, or computer-related technology developments need to take place in a timely, effective, and successful manner.


Participant Testimonials

"The course was excellent!! Professor Ralf Katz showed important examples of how to manage people in difficult situations and how to motivate them. He makes this difficult subject fun to learn." ~ Sérgio Monteiro Filho

"This was my first course with MIT Sloan Executive Education. The professor was outstanding in his delivery of content and engagement of the class. In addition, he had extensive knowledge in organizations and management of technical projects and people. He focused the attendees on key points and insights into how organizations actually run and how technical professionals interact with each other -- good and bad. We studied cases to identify why teams come together for positive outcomes and why teams diverge into conflict. I learned many insights and concepts that will help me lead teams to positive outcomes. I highly recommend this course." ~ Brian Barnes