Until her retirement in July 2020, Jeanne lectured, conducted research, and directed executive education courses on IT management practices. She joined MIT CISR in 1993 as a principal research scientist, and was director of the center from 2008 to 2016. Her research examined how companies designed themselves for success in the digital economy. In particular, she studied how companies effectively implement the capabilities offered by new technologies like social, mobile, analytics, cloud, Internet of Things, and cognitive computing.
Jeanne is author of four books, and she is a founding senior editor and former editor-in-chief of MIS Quarterly Executive. Her work has appeared in major practitioner and academic journals, including MIT Sloan Management Review, Harvard Business Review, The Wall Street Journal, MIS Quarterly Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.
Successful companies need to both digitize operations and develop digital offerings. From breaking old rules to training new leaders, here’s how to handle these different transformations.
Rather than a fail-fast culture, research co-authored by Jeanne Ross suggests business leaders need to develop a “learn-fast” culture.
Research on digital transformations suggests that recruiting, directing, and developing talent is more important than ever but is also more challenging.
Companies are under pressure to transform into digital businesses. Research from Jeanne Ross offers a road map for tackling massive organizational change.
Interview with Jeanne Ross.
Successful companies in the digital economy will be both digital – to provide customer value – and digitized – to provide scale and efficiency. Here’s how CIOs can tackle these dual challenges.
Jeanne Ross discusses how Introducing ambiguity, and opportunity for failure, is actually a way to embrace new learning - and accelerate results.
Jeanne Ross discusses the importance of hypothesis generation, over goals, to create the agile, evidence-based, learning culture your business needs to succeed in a digital economy.
Research at MIT CISR suggests that acting like a startup is a smart approach to a digital transformation. But what, exactly, does it mean to act like a startup? Jeanne Ross explains.
Leaders will be able to operate as true digital leaders only when they shake their reliance on structure as the primary tool of organizational design and instead start assigning accountabilities in...
Leading Change in Complex Organizations
Not all businesses are born digital. In her recent webinar, Jeanne Ross presents research to help you define a digital
strategy that is responsive to changing customer demands, new technology
capabilities, and organizational learning.
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