Jeanne W. Ross conducts academic research that targets the challenges of senior level executives at CISR's one hundred global sponsor companies. She studies how firms define visions in light of the capabilities that new digital technologies are creating. She is a recognized expert on how companies design themselves—their platforms, data, processes, and roles and governance—to deliver on those visions. Her work has appeared in major practitioner and academic journals, including MIT Sloan Management Review, Harvard Business Review, The Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.
She is currently co-authoring her fourth book, Designed for Digital, which will be published by MIT Press in 2019. Her 2006 book, Enterprise Architecture as Strategy: Creating a Foundation for Business Execution has received accolades from both academic and management sources for its ground-breaking impact on enterprise architecture practice in companies. She has served on the faculty of customized courses for a number of major corporations, including CEMEX, ANZ, Westpac, Volkswagen, IBM, PepsiCo, and McKinsey.
Companies are under pressure to transform into digital businesses. Research from Jeanne Ross offers a road map for tackling massive organizational change.
Interview with Jeanne Ross.
Successful companies in the digital economy will be both digital – to provide customer value – and digitized – to provide scale and efficiency. Here’s how CIOs can tackle these dual challenges.
Jeanne Ross discusses how Introducing ambiguity, and opportunity for failure, is actually a way to embrace new learning - and accelerate results.
Jeanne Ross discusses the importance of hypothesis generation, over goals, to create the agile, evidence-based, learning culture your business needs to succeed in a digital economy.
Research at MIT CISR suggests that acting like a startup is a smart approach to a digital transformation. But what, exactly, does it mean to act like a startup? Jeanne Ross explains.
Leaders will be able to operate as true digital leaders only when they shake their reliance on structure as the primary tool of organizational design and instead start assigning accountabilities in...
Digital strategies must tackle two questions that are shrouded in uncertainty: What can data and digital technologies do to help us solve customer problems? What solutions will customers find...
Digital disruption is rapidly changing the entire competitive landscape for companies, prompting them to learn how to apply new technology and organizational capabilities.
Ross' webinar included a second example of a company that opted for developing digitized solutions to create disruption in the marketplace: the Schindler Group.
Advanced Management Program
Revitalizing Your Digital Business Model
Leading Change in Complex Organizations
Machine Learning: Implementation in Business (self-paced online)
Not all businesses are born digital. In her recent webinar, Jeanne Ross presents research to help you define a digital
strategy that is responsive to changing customer demands, new technology
capabilities, and organizational learning.
Sign Up for Email Updates on Executive Education Programs