Jeanne lectures, conducts research, and directs executive education courses on IT management practices. She joined MIT CISR in 1993 as a principal research scientist, and was director of the center from 2008 to 2016. Her research examines how companies are architecting themselves for success in the digital economy. She is also studying how companies effectively implement the capabilities offered by new technologies like social, mobile, analytics, cloud, Internet of Things, and cognitive computing.
Jeanne is co-author of three books, and she is a founding senior editor and former editor-in-chief of MIS Quarterly Executive. Her work has appeared in major practitioner and academic journals, including MIT Sloan Management Review, Harvard Business Review, The Wall Street Journal, MIS Quarterly Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.
Companies are under pressure to transform into digital businesses. Research from Jeanne Ross offers a road map for tackling massive organizational change.
Interview with Jeanne Ross.
Successful companies in the digital economy will be both digital – to provide customer value – and digitized – to provide scale and efficiency. Here’s how CIOs can tackle these dual challenges.
Jeanne Ross discusses how Introducing ambiguity, and opportunity for failure, is actually a way to embrace new learning - and accelerate results.
Jeanne Ross discusses the importance of hypothesis generation, over goals, to create the agile, evidence-based, learning culture your business needs to succeed in a digital economy.
Research at MIT CISR suggests that acting like a startup is a smart approach to a digital transformation. But what, exactly, does it mean to act like a startup? Jeanne Ross explains.
Leaders will be able to operate as true digital leaders only when they shake their reliance on structure as the primary tool of organizational design and instead start assigning accountabilities in...
Digital strategies must tackle two questions that are shrouded in uncertainty: What can data and digital technologies do to help us solve customer problems? What solutions will customers find...
Digital disruption is rapidly changing the entire competitive landscape for companies, prompting them to learn how to apply new technology and organizational capabilities.
Ross' webinar included a second example of a company that opted for developing digitized solutions to create disruption in the marketplace: the Schindler Group.
Advanced Management Program
Revitalizing Your Digital Business Model
Leading Change in Complex Organizations
Machine Learning in Business (self-paced online)
Not all businesses are born digital. In her recent webinar, Jeanne Ross presents research to help you define a digital
strategy that is responsive to changing customer demands, new technology
capabilities, and organizational learning.
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