JoAnne Yates

Sloan Distinguished Professor of Management


JoAnne Yates JoAnne Yates is the Sloan Distinguished Professor of Management and a Professor of Managerial Communication and Work and Organization Studies at the MIT Sloan School of Management.

She developed MIT Sloan's Managerial Communication curriculum. Now, after five years as Deputy Dean followed by a sabbatical, she has returned to the classroom to teach the Communication for Managers core course. Her research examines communication and information as they shape and are shaped by technologies and policies over time, in both contemporary and historical organizations. In her work on contemporary organizations, she collaborates with Wanda Orlikowski (of MIT Sloan’s Information Technology group) and various students and researchers to study how groups and organizations use communication and information technologies, and how that use shapes their work. Specific studies have looked at the use of technologies such as electronic mail, instant messaging, the BlackBerry, and corporate blogging.

Her most recent single-authored historical book, Structuring the Information Age: Life Insurance and Technology in the Twentieth Century, provides insight into the largely unexplored evolution of information processing in the commercial sector and the underrated influence of corporate users in shaping the history of modern technologies. She is currently collaborating with her husband, Craig N. Murphy, professor of political science at Wellesley College, on a study of the history of voluntary consensus standard setting. An initial short book has already emerged out of that project--Craig N. Murphy and JoAnne Yates, The International Organization for Standardization (IS0): Global governance through voluntary consensus (London: Routledge Press, 2009)--and another, longer scholarly book is in process.

Yates holds a BA from Texas Christian University as well as an MA and a PhD from the University of North Carolina.

Faculty Media

  • CrackBerrys: Exploring the Social Implications of Wireless Email Devices

    Fast-moving managers are finding that their most cherished high-tech gadget may actually be their worst enemy.

  • Transcript: Why Manufacturing Standards are Falling Out of Whack

    Why is the process of standardization so important in today’s economy?

  • The Secret History of Filing Cabinets

    JoAnne’s book – which her husband calls “history of the memo” – is about the coevolution of information technology and the business world before the digital age.

  • Five Steps to Conquering the Daily Email Deluge

    This article is by JoAnne Yates, the Sloan distinguished professor of management at the MIT Sloan School of Management and coauthor, with Wanda Orlikowski and Melissa Mazmanian, of The Autonomy...


Contact Information

Office: E62-335
Phone: 617-253-7157
Support Staff
Name: Amy Ruth Wasserman
Phone: (617) 258-8360

JoAnne Yates on MIT Sloan Executive Education Programs and New Research

MIT Sloan Executive Education programs reflect MIT Sloan's core mission—to develop principled, innovative leaders and to generate ideas that advance management practice—in an environment designed to foster extensive peer-to-peer interaction and a wide range of professional and cultural exchanges.