Management and Leadership

Understanding and Solving Complex Business Problems

Dates: Jun 18-19, 2013| Nov 07-08, 2013

Certificate Track: Management and Leadership

Participant Ratings

Overall:

| 4.6

Application:

| 4.4

Content:

| 4.5

Experience:

| 4.6

This program will introduce participants to “systems thinking” as a response to the rapid changes in technology, population, and economic activity that are transforming the world, and as a way to deal with the ever increasing complexity of today's business. Systems thinking was devised to improve people's ability to manage organizations comprehensively in a volatile global environment. It offers managers a framework for understanding complex situations and the dynamics those situations produce. Senior managers can use the system dynamics method to design policies that lead their organizations to high performance. The program is intended to give participants the tools and confidence to manage organizations with full understanding and solid strategy.

Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.

The program will offer a new way of thinking about and resolving complex, persistent problems that emerge from change. Applying organization theory along with intuitive principles of feedback control, participants will learn to:

  • Assess the likely impact of different policies and decisions that relate to their organization's growth, stability, and performance
  • Recognize business system archetypes that can trigger persistent, long-term problems
  • Use state-of-the-art management tools to identify relationships
  • Intervene effectively to make fundamental changes

This program is designed for executives with decision-making responsibility who are looking for fresh ideas to resolve organizational problems. Past participants have included:

  • CEOs
  • Presidents
  • COOs
  • CTOs
  • VPs and EVPs
  • Corporate planners and strategists
  • Senior Project Managers
  • Product Development Managers

DAY One SAMPLE
07:45 AM - 08:30 AMRegistration and Continental Breakfast
08:30 AM - 12:30 PMWelcome and Introduction, Introduction to System Dynamics, Lessons from the Beer Game
12:30 PM - 01:30 PMLuncheon
01:30 PM - 05:00 PMTools of the System Dynamics
05:00 PM - 06:00 PMReception
DAY Two SAMPLE
07:30 AM - 08:30 AMContinental Breakfast
08:30 AM - 12:00 PMPolicy Design in Complex Organizations
12:00 PM - 01:00 PMLuncheon
01:00 PM - 04:00 PMThe Implementation Challenge
Videos:

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    Program was excellent and well structured.



    Starting off with the beer game and and going through mechanics to assist and guide in decision making was a great addition to my learning experience. The inflow and stock mechanism helped a lot in getting not only a holistic view of the problem but better understanding for solutions the the reinforced and balanced loops!



    This is a terrific class that blends useful tools with the understanding of the human element to present a comprehensive view of the work environment.



    Great timing, good discussions and great material. Thank you



    Excellent Session. The teachings of Professor Sterman as it relates to mental models and systems thinking are absolutely going to be beneficial as I start my journey as the leader of a team in charge of developing technical solution for one of the most complex service lines within our organization! What a great and satisfactory learning experience!