Management and Leadership
Understanding and Solving Complex Business Problems
Dates: Mar 11-12, 2014| Jun 24-25, 2014| Nov 06-07, 2014
Certificate Track: Management and Leadership
This program will introduce participants to “systems thinking” as a response to the rapid changes in technology, population, and economic activity that are transforming the world, and as a way to deal with the ever increasing complexity of today's business. Systems thinking was devised to improve people's ability to manage organizations comprehensively in a volatile global environment. It offers managers a framework for understanding complex situations and the dynamics those situations produce. Senior managers can use the system dynamics method to design policies that lead their organizations to high performance. The program is intended to give participants the tools and confidence to manage organizations with full understanding and solid strategy.
Participants will experience the Beer Game, a table game, developed in the late 1950s by Jay Forrester. Played with pen, paper, printed plastic tablecloths, and poker chips, it simulates the supply chain of the beer industry. In so doing, it illuminates aspects of system dynamics, a signature mode of MIT thought: it illustrates the nonlinear complexities of supply chains and the way individuals are circumscribed by the systems in which they act.
Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.
The program will offer a new way of thinking about and resolving complex, persistent problems that emerge from change. Applying organization theory along with intuitive principles of feedback control, participants will learn to:
- Assess the likely impact of different policies and decisions that relate to their organization's growth, stability, and performance
- Recognize business system archetypes that can trigger persistent, long-term problems
- Use state-of-the-art management tools to identify relationships
- Intervene effectively to make fundamental changes
This program is designed for executives with decision-making responsibility who are looking for fresh ideas to resolve organizational problems. Past participants have included:
- VPs and EVPs
- Corporate planners and strategists
- Senior Project Managers
- Product Development Managers
|DAY One SAMPLE|
|07:45 AM - 08:30 AM||Registration and Continental Breakfast|
|08:30 AM - 12:30 PM||Welcome and Introduction, Introduction to System Dynamics, Lessons from the Beer Game|
|12:30 PM - 01:30 PM||Luncheon|
|01:30 PM - 05:00 PM||Tools of the System Dynamics|
|05:00 PM - 06:00 PM||Reception|
|DAY Two SAMPLE|
|07:30 AM - 08:30 AM||Continental Breakfast|
|08:30 AM - 12:00 PM||Policy Design in Complex Organizations|
|12:00 PM - 01:00 PM||Luncheon|
|01:00 PM - 04:00 PM||The Implementation Challenge|
Description: Professor Nelson Repenning discusses system dynamics, a technique developed at MIT for solving complex problems, and MITs related week-long program, Business Dynamics.
Description: Participant Discussion: Stefan Bircher on Understanding and Solving Complex Business Problems.
Description: Participant Shreedeep Bhachech discusses his experience at Understanding and Solving Complex Business Problems. Learn more about the program at http://executive.mit.edu/sd
The course is full outstanding. Professor Sterman gives us I a lot of practical material and several examples from different industries. All examples are relevant not only for professional use but also for personal background. I strongly recommend this course for all managers and executives.
The models and case analysis were intellectually stimulating and the beer game reinforced the bull whip effect throughout the value chain system. The effects on the dynamics of complex system through self correcting or balancing and self reinforcing effects on a complex system model provided a new framework to evaluate the effects of decisions in a new light. John was exceptional! and I look forward to having the opportunity for further studies with such a marvelous professor.
Great! the best so far!
The learning experience during this program was remarkable. The case studies and "managerial cokpits" presented by the professor prooved to be very efficient teaching tool which not only increased participants inolvement but also showed some of the research results in practice. I would suggest to show in future programs some more links with other techniques taught and researched by MIT groups.
The program not only explains how the system dynamics can be successful applied to solve business or organizational problems, but provide methods to think globally and effectively. To do it!