Management and Leadership
Leading Change in Complex Organizations
Dates: May 18-23, 2014
Certificate Track: Management and Leadership
Location: MIT Campus, Cambridge, Massachusetts
Tuition: $8,800 (excluding accommodations)
Program Days (for certificate credit): 5
The 21st century organization is enormously complex, difficult to understand, and even more difficult to manage. A volatile mix of dynamics are triggering changes in the workplace. As the complexity increases, effective managers must have a strong knowledge of the people in the organization and the tasks they perform. And they must have the skills to use that knowledge in practical and flexible ways. This program will present innovative perspectives on managerial problems and offers practical ways to solve them. The issues examined apply across organizations, national boundaries, and technical domains.
Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.
Examined in a carefully sequenced schedule of daytime (and sometimes evening) lectures and workshops, program topics will include:
- Forces that are transforming traditional management goals and practices
- New perspectives on managerial decision making—what managers can learn from recent studies on information processing, cognitive biases, and individual problem-solving skills
- Improving the quality of decisions made under conditions of ambiguity, uncertainty, and risk
- Techniques designed to insure the success of temporary, problem-focused groups such as task forces and project teams
- Innovative incentives that organizations can offer to attract, retain, and manage employees who do not respond to familiar workplace rewards or aspire to traditional careers
- Critical success factors for implementing technological change in environments where failure rates are commonplace and few technologies seem to be implemented smoothly
- Diagnosing organizational cultures, the role and process of cultural change, and what managers can do to understand and shape that culture
Participants in this program will learn to understand and harness such critical factors as:
- Strategic organizational design
- Informal networks
- Leadership styles
- Negotiation skills
This program is designed for general managers and senior functional managers who coordinate diverse groups and groups of diverse individuals. It can also benefit staff executives who manage training and education. The benefits of the program are reinforced when three or more managers from the same organization attend. Companies are encouraged to sponsor cross-functional team participation.
Titles of past participants have included:
- VP, Human Development
- Executive Manager, Communications
- Director, Organizational Learning
- COO
- Change Manager
- EVP, Operations
- Director, Corporate Strategy
- Director of Organizational Development
- Deputy Branch Chief
- Director of Projects and Management Systems
- Executive Director, Process Excellence
- Manager, Organization and Methods
- Manager, Strategic Human Resources
- Organizational Development Specialist
- Organizational Development and Training Lead
- Programs and Business Development Manager
- Senior Business Engineer
- Executive Manager, HR
Please note that faculty are subject to change and not all faculty teach in each session of the program.
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John Carroll
Morris A. Adelman Professor of Management
Professor of Organization Studies and Engineering Systems
Co-Director, Lean Advancement InitiativeJohn S. Carroll examines individual and group decision making, in particular, their relationship to organizational learning and change practices, such as self-assessment and root cause analysis.Carroll’s areas of expertise include organizational learning and change, leadership, safety culture, and decision making...
... (more) -
Roberto Fernandez
William F. Pounds Professor in Management
Professor of Organization StudiesRoberto M. Fernandez is an organizational sociologist who currently serves as the head of MIT Sloan’s Behavioral and Policy Sciences area, and as co-director of its Ph.D. program in Economic Sociology. His executive teaching duties include the management of innovation, change, and human resources; negotiations; networks; and power and politics in organizations... ... (more) -
Janice Klein
Senior Lecturer, Organizational Change
Janice A. Klein currently teaches leadership in the Leaders for Manufacturing (LFM) and System and Design Management (SDM) Programs at MIT. Her recent research, summarized in True Change: How Outsiders on the Inside Get Things Done in Organizations (Jossey-Bass, 2004), explores knowledge transfer and the application of new ideas and concepts at the workplace... ... (more) -
David Krackhardt
Professor of Organizations
Heinz School of Public Policy and Management, and the Tepper School of Business
Carnegie Mellon UniversityDavid Krackhardt pioneered the concept of “cognitive social structures,” wherein individuals provide their perceptions of the entire network in which they are embedded. Empirically, he has related these perceived structures to turnover, reputations, and power in organizations. Prior to his current position at Carnegie Mellon University, he served on the faculty at Cornell University Graduate School of Management, the University of Chicago Graduate School of Business, INSEAD (France), and Harvard Business School... ... (more) -
Alex Pentland
Toshiba Professor of Media Arts and Sciences
Director, Human Dynamics Lab
Director, MIT Media Lab Entrepreneurship Program
School of Architecture and Planning
School of EngineeringAlex `Sandy' Pentland directs MIT's Human Dynamics Laboratory and the MIT Media Lab Entrepreneurship Program, and advises the World Economic Forum, Nissan Motor Corporation, and a variety of start-up firms.Sandy is among the most-cited computational scientists in the world, and a pioneer in computational social science, organizational engineering, and mobile computing...
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John Sterman
Jay W. Forrester Professor of Management
Professor of System Dynamics and Engineering Systems
Director, MIT System Dynamics GroupJohn D. Sterman’s research centers on improving managerial decision making in complex systems. He has pioneered the development of “management flight simulators” of corporate and economic systems. These flight simulators are now used by corporations and universities around the world. His recent research ranges from the dynamics of organizational change and the implementation of sustainable improvement programs to experimental studies assessing the public’s understanding of global climate change... ... (more) -
Robert Thomas
Executive Director
Accenture Institute for High Performance Business
Robert J. Thomas is a Boston-based senior executive with Accenture and the executive director of the Accenture Institute for High Performance, where he specializes in leadership and transformational change. He also serves as Visiting Professor of Leadership at the Brandeis University International Business School and chairs the advisory panel of the Perlmutter Institute for Global Business Leadership... ... (more) -
John Van Maanen
Erwin H. Schell Professor of Organization Studies
John Van Maanen works within the fields of organization behavior and theory, and is an ethnographer of organizations ranging from police departments to educational institutions to a variety of business firms. In addition, he has worked with numerous public and private organizations in North America, Europe, and Asia, including BP, IBM, BMW, Siemens, the U... ... (more)
| DAY One SAMPLE | |
| 04:00 PM - 05:30 PM | Registration and Reception |
| 05:30 PM - 07:30 PM | Orientation |
| DAY Two SAMPLE | |
| 07:00 AM - 08:00 AM | Breakfast |
| 08:00 AM - 09:00 AM | Study Groups |
| 09:00 AM - 10:15 AM | The New Organization |
| 10:45 AM - 12:00 PM | Leadership in the 21st Century |
| 12:00 PM - 01:00 PM | Luncheon |
| 01:00 PM - 03:00 PM | The Three Perspectives on Organizational Change |
| 03:30 PM - 05:00 PM | The Strategy That Wouldn't Travel |
| 05:00 PM - 05:30 PM | Networking |
| 05:30 PM - 07:00 PM | Crucibles of Leadership |
| DAY Three SAMPLE | |
| 07:00 AM - 08:00 AM | Breakfast |
| 08:00 AM - 09:00 AM | Study Groups |
| 09:00 AM - 12:00 PM | Networks and Power |
| 12:00 PM - 01:00 PM | Luncheon |
| 01:00 PM - 05:00 PM | Networks and Power (cont.) |
| 05:30 PM - 07:00 PM | Honest Signals |
| DAY Four SAMPLE | |
| 07:00 AM - 08:00 AM | Breakfast |
| 08:00 AM - 09:00 AM | Study Groups |
| 09:00 AM - 12:00 PM | Change and Managerial Decision Making |
| 12:00 PM - 01:00 PM | Luncheon |
| 01:00 PM - 06:00 PM | The Change Process: the ChangePro Simulation |
| 06:00 PM - 06:30 PM | Networking |
| DAY Five SAMPLE | |
| 07:00 AM - 08:00 AM | Breakfast |
| 08:00 AM - 09:00 AM | Study Groups |
| 09:00 AM - 12:00 PM | Designing Organizations: People Express Flight Simulation |
| 12:00 PM - 01:00 PM | Luncheon |
| 02:00 PM - 05:30 PM | The Cultural Perspective and Organizational Change |
| 05:30 PM - 07:00 PM | MIT Innovation Tour |
| 07:00 PM - 09:30 PM | Reception and Dinner at the MIT Museum |
| DAY Six SAMPLE | |
| 07:00 AM - 08:00 AM | Breakfast |
| 08:00 AM - 09:00 AM | Study Groups |
| 09:00 AM - 12:00 PM | Leading Change |
| 12:00 PM - 12:30 PM | Presentation of Certificates |
| 12:30 PM - 01:30 PM | Luncheon |
Featured Video
Participant Discussion: Morten Engedal Nielsen on Leading Change in Complex Organizations
Participant Discussion: Morten Engedal Nielsen on 'Leading Change in Complex Organizations'.


