Management and Leadership

Leading Change in Complex Organizations

Dates: May 18-23, 2014| May 17-22, 2015

Certificate Track: Management and Leadership

Participant Ratings


| 4.7


| 4.3


| 4.7


| 4.8

The 21st century organization is enormously complex, difficult to understand, and even more difficult to manage. A volatile mix of dynamics are triggering changes in the workplace. As the complexity increases, effective managers must have a strong knowledge of the people in the organization and the tasks they perform. And they must have the skills to use that knowledge in practical and flexible ways. This program will present innovative perspectives on managerial problems and offers practical ways to solve them. The issues examined apply across organizations, national boundaries, and technical domains.

Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.

Examined in a carefully sequenced schedule of daytime (and sometimes evening) lectures and workshops, program topics will include:

  • Forces that are transforming traditional management goals and practices
  • New perspectives on managerial decision making—what managers can learn from recent studies on information processing, cognitive biases, and individual problem-solving skills
  • Improving the quality of decisions made under conditions of ambiguity, uncertainty, and risk
  • Techniques designed to insure the success of temporary, problem-focused groups such as task forces and project teams
  • Innovative incentives that organizations can offer to attract, retain, and manage employees who do not respond to familiar workplace rewards or aspire to traditional careers
  • Critical success factors for implementing technological change in environments where failure rates are commonplace and few technologies seem to be implemented smoothly
  • Diagnosing organizational cultures, the role and process of cultural change, and what managers can do to understand and shape that culture

Participants in this program will learn to understand and harness such critical factors as:

  • Strategic organizational design
  • Informal networks
  • Leadership styles
  • Negotiation skills

This program is designed for general managers and senior functional managers who coordinate diverse groups and groups of diverse individuals. It can also benefit staff executives who manage training and education. The benefits of the program are reinforced when three or more managers from the same organization attend. Companies are encouraged to sponsor cross-functional team participation.

Titles of past participants have included:

  • VP, Human Development
  • Executive Manager, Communications
  • Director, Organizational Learning
  • COO
  • Change Manager
  • EVP, Operations
  • Director, Corporate Strategy
  • Director of Organizational Development
  • Deputy Branch Chief
  • Director of Projects and Management Systems
  • Executive Director, Process Excellence
  • Manager, Organization and Methods
  • Manager, Strategic Human Resources
  • Organizational Development Specialist
  • Organizational Development and Training Lead
  • Programs and Business Development Manager
  • Senior Business Engineer
  • Executive Manager, HR

04:00 PM - 05:30 PMRegistration and Reception
05:30 PM - 07:30 PMOrientation
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 10:15 AMThe New Organization
10:45 AM - 12:00 PMLeadership in the 21st Century
12:00 PM - 01:00 PMLuncheon
01:00 PM - 03:00 PMThe Three Perspectives on Organizational Change
03:30 PM - 05:00 PMThe Strategy That Wouldn't Travel
05:00 PM - 05:30 PMNetworking
05:30 PM - 07:00 PMCrucibles of Leadership
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMNetworks and Power
12:00 PM - 01:00 PMLuncheon
01:00 PM - 05:00 PMNetworks and Power (cont.)
05:30 PM - 07:00 PMHonest Signals
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMChange and Managerial Decision Making
12:00 PM - 01:00 PMLuncheon
01:00 PM - 06:00 PMThe Change Process: the ChangePro Simulation
06:00 PM - 06:30 PMNetworking
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMDesigning Organizations: People Express Flight Simulation
12:00 PM - 01:00 PMLuncheon
02:00 PM - 05:30 PMThe Cultural Perspective and Organizational Change
05:30 PM - 07:00 PMMIT Innovation Tour
07:00 PM - 09:30 PMReception and Dinner at the MIT Museum
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMLeading Change
12:00 PM - 12:30 PMPresentation of Certificates
12:30 PM - 01:30 PMLuncheon



    Leading Change in Complex Organization is a fantastic class which showed how latest research of theoretical concepts can be applied at the day to day life of a manager. The course also helped to self reflect the own current management style. I can recommend this class to everybody in a management position.

    A real eye opener and wish had come earlier

    Even with a big group, the faculty managed to get everone involved and to facilitate a number of very insightful lectures -> discussions -> exchange of experiences among the very varied group. It was a very worth-while and fun week, indeed.

    I took a lot out of this course. The simulations were outstanding and the lecturers were accessible and able to show the practical applications of the content very clearly.

    Leading Change in Complex Organization is an excellent consolidation of concepts presented in various MIT Executive Education individual programs with the added feature of providing the next step in the executive application of those skills into everyday business operations. The staff is well read and present new and challenging concepts ready for application immediately upon return to the work place.