The 21st century organization is enormously complex, difficult to understand, and even more difficult to manage. A volatile mix of dynamics are triggering changes in the workplace. As the complexity increases, effective managers must have a strong knowledge of the people in the organization and the tasks they perform. And they must have the skills to use that knowledge in practical and flexible ways. This program will present innovative perspectives on managerial problems and offers practical ways to solve them. The issues examined apply across organizations, national boundaries, and technical domains.

Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.

Examined in a carefully sequenced schedule of daytime (and sometimes evening) lectures and workshops, program topics will include:

• Forces that are transforming traditional management goals and practices
• New perspectives on managerial decision making—what managers can learn from recent studies on information processing, cognitive biases, and individual problem-solving skills
• Improving the quality of decisions made under conditions of ambiguity, uncertainty, and risk
• Techniques designed to insure the success of temporary, problem-focused groups such as task forces and project teams
• Innovative incentives that organizations can offer to attract, retain, and manage employees who do not respond to familiar workplace rewards or aspire to traditional careers
• Critical success factors for implementing technological change in environments where failure rates are commonplace and few technologies seem to be implemented smoothly
• Diagnosing organizational cultures, the role and process of cultural change, and what managers can do to understand and shape that culture

Participants in this program will learn to understand and harness such critical factors as:

• Strategic organizational design
• Informal networks
• Leadership styles
• Negotiation skills

This program is designed for general managers and senior functional managers who coordinate diverse groups and groups of diverse individuals. It can also benefit staff executives who manage training and education. The benefits of the program are reinforced when three or more managers from the same organization attend. Companies are encouraged to sponsor cross-functional team participation.

Titles of past participants have included:

• VP, Human Development
• Executive Manager, Communications
• Director, Organizational Learning
• COO
• Change Manager
• EVP, Operations
• Director, Corporate Strategy
• Director of Organizational Development
• Deputy Branch Chief
• Director of Projects and Management Systems
• Executive Director, Process Excellence
• Manager, Organization and Methods
• Manager, Strategic Human Resources
• Organizational Development Specialist
• Organizational Development and Training Lead
• Programs and Business Development Manager
• Senior Business Engineer
• Executive Manager, HR

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  A real eye opener and wish had come earlier

  
  
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  Even with a big group, the faculty managed to get everone involved and to facilitate a number of very insightful lectures -> discussions -> exchange of experiences among the very varied group. It was a very worth-while and fun week, indeed.

  
  
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  I took a lot out of this course. The simulations were outstanding and the lecturers were accessible and able to show the practical applications of the content very clearly.

  
  
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  Leading Change in Complex Organization is an excellent consolidation of concepts presented in various MIT Executive Education individual programs with the added feature of providing the next step in the executive application of those skills into everyday business operations. The staff is well read and present new and challenging concepts ready for application immediately upon return to the work place.

  
  
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  This program really help you to reed the connections you have in the organization and how to capitalize that.