Management and Leadership

Leading Change in Complex Organizations

Dates: May 18-23, 2014| May 17-22, 2015

Certificate Track: Management and Leadership

Location: Cambridge, Massachusetts

Tuition: $8,900 (excluding accommodations)

Program Days (for certificate credit): 5

Participant Ratings

Based on 13 reviews

| 4.7
| 4.3
| 4.7
| 4.8

The 21st century organization is enormously complex, difficult to understand, and even more difficult to manage. A volatile mix of dynamics are triggering changes in the workplace. As the complexity increases, effective managers must have a strong knowledge of the people in the organization and the tasks they perform. And they must have the skills to use that knowledge in practical and flexible ways. This program will present innovative perspectives on managerial problems and offers practical ways to solve them. The issues examined apply across organizations, national boundaries, and technical domains.

Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.

Examined in a carefully sequenced schedule of daytime (and sometimes evening) lectures and workshops, program topics will include:

  • Forces that are transforming traditional management goals and practices
  • New perspectives on managerial decision making—what managers can learn from recent studies on information processing, cognitive biases, and individual problem-solving skills
  • Improving the quality of decisions made under conditions of ambiguity, uncertainty, and risk
  • Techniques designed to insure the success of temporary, problem-focused groups such as task forces and project teams
  • Innovative incentives that organizations can offer to attract, retain, and manage employees who do not respond to familiar workplace rewards or aspire to traditional careers
  • Critical success factors for implementing technological change in environments where failure rates are commonplace and few technologies seem to be implemented smoothly
  • Diagnosing organizational cultures, the role and process of cultural change, and what managers can do to understand and shape that culture

Participants in this program will learn to understand and harness such critical factors as:

  • Strategic organizational design
  • Informal networks
  • Leadership styles
  • Negotiation skills

This program is designed for general managers and senior functional managers who coordinate diverse groups and groups of diverse individuals. It can also benefit staff executives who manage training and education. The benefits of the program are reinforced when three or more managers from the same organization attend. Companies are encouraged to sponsor cross-functional team participation.

Titles of past participants have included:

  • VP, Human Development
  • Executive Manager, Communications
  • Director, Organizational Learning
  • COO
  • Change Manager
  • EVP, Operations
  • Director, Corporate Strategy
  • Director of Organizational Development
  • Deputy Branch Chief
  • Director of Projects and Management Systems
  • Executive Director, Process Excellence
  • Manager, Organization and Methods
  • Manager, Strategic Human Resources
  • Organizational Development Specialist
  • Organizational Development and Training Lead
  • Programs and Business Development Manager
  • Senior Business Engineer
  • Executive Manager, HR

Please note that faculty are subject to change and not all faculty teach in each session of the program.

  • John Carroll

    Morris A. Adelman Professor of Management
    Professor of Organization Studies and Engineering Systems
    Co-Director, Lean Advancement Initiative

    John S. Carroll examines individual and group decision making, in particular, their relationship to organizational learning and change practices, such as self-assessment and root cause analysis.

    Carroll’s areas of expertise include organizational learning and change, leadership, safety culture, and decision making...

    ... (more)
  • Roberto Fernandez

    William F. Pounds Professor in Management
    Professor of Organization Studies

    Roberto M. Fernandez is an organizational sociologist who currently serves as the head of MIT Sloan’s Behavioral and Policy Sciences area, and as co-director of its Ph.D. program in Economic Sociology. His executive teaching duties include the management of innovation, change, and human resources; negotiations; networks; and power and politics in organizations... ... (more)
  • Janice Klein

    Senior Lecturer, Organizational Change

    Janice A. Klein currently teaches leadership in the Leaders for Manufacturing (LFM) and System and Design Management (SDM) Programs at MIT. Her recent research, summarized in True Change: How Outsiders on the Inside Get Things Done in Organizations (Jossey-Bass, 2004), explores knowledge transfer and the application of new ideas and concepts at the workplace... ... (more)
  • David Krackhardt

    Professor of Organizations
    Heinz School of Public Policy and Management, and the Tepper School of Business
    Carnegie Mellon University

    David Krackhardt pioneered the concept of “cognitive social structures,” wherein individuals provide their perceptions of the entire network in which they are embedded. Empirically, he has related these perceived structures to turnover, reputations, and power in organizations. Prior to his current position at Carnegie Mellon University, he served on the faculty at Cornell University Graduate School of Management, the University of Chicago Graduate School of Business, INSEAD (France), and Harvard Business School... ... (more)
  • John Sterman

    Jay W. Forrester Professor of Management
    Professor of System Dynamics and Engineering Systems
    Director, MIT System Dynamics Group

    John D. Sterman’s research centers on improving managerial decision making in complex systems. He has pioneered the development of “management flight simulators” of corporate and economic systems. These flight simulators are now used by corporations and universities around the world. His recent research ranges from the dynamics of organizational change and the implementation of sustainable improvement programs to experimental studies assessing the public’s understanding of global climate change... ... (more)
  • Robert Thomas

    Executive Director
    Accenture Institute for High Performance Business

    Robert J. Thomas is a Boston-based senior executive with Accenture and the executive director of the Accenture Institute for High Performance, where he specializes in leadership and transformational change. He also serves as Visiting Professor of Leadership at the Brandeis University International Business School and chairs the advisory panel of the Perlmutter Institute for Global Business Leadership... ... (more)
  • John Van Maanen

    Erwin H. Schell Professor of Organization Studies

    John Van Maanen works within the fields of organization behavior and theory. He is an ethnographer of organizations ranging in type from police organizations to educational institutions as well as a variety of business firms. Cultural descriptions figure prominently in his studies of the work worlds of patrol officer on city street in the United States, police detectives and their guv’nors in London, fishermen in the North Atlantic, MBA students at MIT and Harvard Business School, and park operatives in the Sistine Chapel of Fakery, Disneyland (here and abroad)... ... (more)
04:00 PM - 05:30 PMRegistration and Reception
05:30 PM - 07:30 PMOrientation and Dinner
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 10:15 AMThe New Organization
10:45 AM - 12:00 PMLeadership in the 21st Century
12:00 PM - 01:00 PMLuncheon
01:00 PM - 03:00 PMThe Three Perspectives on Organizational Change
03:30 PM - 05:00 PMThe Strategy That Wouldn't Travel
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMNetworks and Power
12:00 PM - 01:00 PMLuncheon
01:00 PM - 05:00 PMNetworks and Power (cont.)
05:30 PM - 07:00 PMCrucibles of Leadership
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMChange and Managerial Decision Making
12:00 PM - 01:00 PMLuncheon
01:00 PM - 06:00 PMThe Change Process: the ChangePro Simulation
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMDesigning Organizations: People Express Flight Simulation
12:00 PM - 01:00 PMLuncheon
02:00 PM - 05:30 PMThe Cultural Perspective and Organizational Change
05:30 PM - 07:00 PMMIT Innovation Tour
07:00 PM - 09:30 PMReception and Dinner at the MIT Museum
07:00 AM - 08:00 AMBreakfast
08:00 AM - 09:00 AMStudy Groups
09:00 AM - 12:00 PMLeading Change
12:00 PM - 12:30 PMPresentation of Certificates
12:30 PM - 01:30 PMLuncheon

Featured Video

Participant Discussion: Morten Engedal Nielsen on Leading Change in Complex Organizations

Participant Discussion: Morten Engedal Nielsen on 'Leading Change in Complex Organizations'.

Program Brochure

View the MIT Sloan Leading Change in Complex Organizations Interactive Brochure

Email Signup

Email Updates

Sign up to receive updates on Leading Change in Complex Organizations.