Technology, Operations, and Value Chain Management

Essential IT for Non-IT Executives

Dates: Nov 13-14, 2014

Certificate Track: Technology, Operations, and Value Chain Management

Location: Cambridge, Massachusetts

Tuition: $3,300 (excluding accommodations)

Program Days (for certificate credit): 2

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The goal of this program is to help organizations build a stratum of management where people from various backgrounds and areas of expertise can work together efficiently and productively by understanding and appreciating each other's contribution to the overall success of the organization. The program is not meant to make an IT specialist out of every manager, but to make every manager confident in resolving IT issues and working with IT staff to make better decisions and to deliver better process change. Ultimately, this program is about ways to design work processes that propel the company toward future success.

Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.

Participants in this program will learn where IT is going, where it fits into their organizations, and how to govern it well. Managers will walk away thinking differently, being able to talk differently with the company's IT professionals, and armed with real-life examples they can use to adjust and improve their organizational processes. Namely:

  • How to design processes to use IT better
  • How to work with IT people to make better decisions
  • How to drive transformational change throughout the organization

Key areas of discussion will include:

  • Governance: Effective IT management requires active involvement from both business and IT managers. A firm understanding of roles and responsibilities for specific decisions will help minimize potential areas of conflict.
  • Discipline: IT cannot be everything to everybody. It is essential to set realistic goals and to manage everyone's expectations throughout any IT-related initiative. Discipline is essential in getting business value from IT.
  • Organizational Architecture: A well-managed, standardized platform is the foundation of IT effectiveness, risk management, and agility.
  • Transparency: Transparency is key to better decision-making and business value from IT. Managers should identify specific issues a company needs to solve through IT, define and follow assigned milestones, and keep close track of success metrics.
  • People and Culture: IT is more than just a technology challenge. Don’t forget the people and culture. Simply understanding the vocabulary and knowing how and whom to ask IT-related questions can help non-IT managers make great strides toward organizational change.

This program is designed for line managers and corporate strategists who want a better handle on their role in IT oversight and management. The material is especially relevant for non-technical managers with IT responsibilities. In turn, IT managers will gain a better perspective on how to work productively with the company's senior executives. In fact, we strongly encourage participants to attend this program in tandem or as teams of IT and non-IT managers. Away from the habitual patterns of everyday work, colleagues learn to collaborate in ways they've never thought possible.

Past participants have included senior managers at the division or corporate level:

  • CEOs
  • Corporate and strategic planners
  • Presidents
  • EVPs
  • COOs
  • VPs of operations

Please note that faculty are subject to change and not all faculty teach in each session of the program.

  • Court Chilton

    Senior Lecturer

    Court teaches in the Essential IT for Non-IT Executives program at MIT’s Sloan School. He has helped large organizations produce business results from learning, coaching, and enterprise-wide change efforts for the last 20 years. His clients have included GE Capital, Deloitte, Fidelity, MIT, Bank of America, Ixis Asset Management, Novartis, Merck, Genzyme; Shire, TJX, Home Depot, Clifford Chance, and Baker McKenzie... ... (more)
  • Jeanne Ross

    Director and Principal Research Scientist
    Center for Information Systems Research (CISR)
    MIT Sloan School of Management

    Jeanne W. Ross directs and conducts academic research that targets the challenges of senior level executives at CISR's more than eighty global sponsor companies. She studies how firms develop competitive advantage through the implementation and reuse of digitized platforms. Her work has appeared in major practitioner and academic journals, including Sloan Management Review, Harvard Business Review, the Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine... ... (more)
  • George Westerman

    Research Scientist
    MIT Center for Digital Business
    MIT Sloan School of Management

    Dr. Westerman’s research and teaching help senior executives to generate new value from technology. Key topics are technology leadership and digital innovation strategy. George currently leads the MIT CDB research portfolio on Digital Transformation, as well as other research projects. He also serves as faculty chair for the MIT Sloan course “Essential IT for Non-IT Executives... ... (more)
  • Barbara Wixom

    Principal Research Scientist
    MIT Center for Information Systems Research (CISR)

    Barbara joined MIT Sloan in June 2013 to serve as a Principal Research Scientist for MIT Sloan’s Center for Information Systems Research (CISR). MIT CISR is funded by 85 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from digitization. Barbara’s work focuses on how organization’s effectively deliver value from their information assets... ... (more)
07:45 AM - 08:30 AMRegistration and Continental Breakfast
08:30 AM - 12:30 PMWelcome and Introduction, IT as a Foundation for Execution, The Value of Effective IT Oversight
12:30 PM - 01:30 PMLuncheon
01:30 PM - 05:00 PMPortfolio Management and IT Savvy, IT and Business Change Management, Day 1 Summary
05:00 PM - 06:00 PMReception
07:45 AM - 08:30 AMContinental Breakfast
08:30 AM - 11:45 AMWelcome Back and Preview of Day 2, Managing IT Risk Strategically, Architecting Agility
11:45 AM - 12:45 PMLuncheon
12:45 PM - 03:30 PMHow Top Performing Firms Govern IT, Plotting Your Course with the Frameworks

Featured Video

Essential IT Webinar with George Westerman

This is a recording of the live webinar with George Westerman that occurred on July 26, 2012, titled: IT is from Venus; Non-IT ...more

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