Technology, Operations, and Value Chain Management

Developing a Leading Edge Operations Strategy

Dates: Jun 17-18, 2014| Nov 04-05, 2014

Certificate Track: Technology, Operations, and Value Chain Management

Location: Cambridge, Massachusetts

Tuition: $3,300 (excluding accommodations)

Program Days (for certificate credit): 2

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Enterprises are becoming increasingly global, with supply chains, manufacturing, and service delivery processes spanning oceans and continents, cultures and timezones, geographies and geopolitical situations. To navigate this more complex world filled with new and different kinds of risk, senior managers need to know how to plan the most efficient use of material, people, and processes; how to manage more complicated global networks; how to optimize service and quality levels of performance; and how to minimize risks yet maintain required capacities. This program will draw on real issues confronting manufacturing and service companies today, providing strategic frameworks to enable executives to make smart choices so their companies can deliver the products and services they are committed to providing their customers.

Follow Faculty Director, Charles Fine, on Twitter at!/clockspd.

Join the MySloanExecEd Community Group for this program to network with past, present, and future participants.

Many participants attend this program along with Supply Chain Strategy and Management.

In this program, senior managers will learn new approaches to operations strategy that were developed at MIT and based on best-practice research conducted among the world's leading service and manufacturing companies. Participants will gain an analytic view of operations and strategic insights into:

  • Vertical integration and the factors that affect strategic decisions
  • Process design and process engineering
  • Integration of people systems with technical systems
  • Global facility network strategies and the future of supply chain management
  • Strategic implications of process technologies
  • Capacity and risk management, including capacity factors, supply and demand management
  • Outsourcing, supplier power, and trends in supplier management

This program is best suited for senior managers from manufacturing and service industries who are responsible for developing and executing operations strategy, including:

  • COOs
  • Strategic planners
  • VPs of business strategy, operations, supply chain management, services, and product development; Operations general managers
  • Senior project and program executives

Please note that faculty are subject to change and not all faculty teach in each session of the program.

  • Vivek Farias

    Robert N. Noyce Career Development Professor
    Associate Professor of Operations Management

    Vivek is interested in the development of new methodologies for large scale dynamic optimization and applications in revenue management, marketing and healthcare. He is the Robert N. Noyce Professor of management at MIT, and received his Ph.D. from Stanford University. Vivek has been the recipient of a number of awards including the prestigious CAREER award from the National Science Foundation and numerous paper prizes from the IEEE and INFORMS professional societies... ... (more)
  • Charles Fine

    Chrysler Leaders for Global Operations Professor of Management
    Professor of Operations Management and Engineering Systems
    Co-Director, International Motor Vehicle Program

    Charles H. Fine teaches operations strategy and supply chain management and directs the roadmapping activities in MIT's Communications Futures Program. His research focuses on supply chain strategy and value chain roadmapping, with a particular emphasis on fast clockspeed manufacturing industries. Fine's work has supported the design and improvement of supply chain relationships for companies in electronics, automotive, aerospace, communications, and consumer products... ... (more)
  • Donald Rosenfield

    Senior Lecturer, Operations Management
    Director, Leaders for Global Operations Program

    Donald Rosenfield has served on the MIT Sloan faculty since 1980 and has also served on the faculties of Harvard Business School, the State University of New York, and Boston University. Rosenfield has helped make the LFM Program a groundbreaking program in manufacturing education. At MIT, he has developed courses in manufacturing strategy, operations management, and international logistics... ... (more)
  • Zeynep Ton

    Adjunct Associate Professor of Operations Management

    Zeynep Ton is an Adjunct Associate Professor of Operations Management at the MIT Sloan School of Management.

    Ton is currently examining how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her earlier research focused on the critical role of store operations in retail supply chains...

    ... (more)
07:45 AM - 08:30 AMRegistration and Continental Breakfast
08:30 AM - 10:00 AMIntroduction and Expectations; Principles of Manufacturing and Operations Strategies
10:15 AM - 12:00 PMCase Study in Strategy and Innovation: McDonalds
12:00 PM - 01:00 PMLuncheon
01:00 PM - 04:30 PMCase Study in Implementation: Zara; Case Study in Global Strategic Sourcing: Boeing 787
04:30 PM - 05:30 PMReception
07:45 AM - 08:30 AMContinental Breakfast
08:30 AM - 12:00 PMProcess-Driven Organization; Case Study: Intermountain Health Care
12:00 PM - 01:00 PMLuncheon
01:00 PM - 04:30 PMCase Study in Service Strategy: Southwest Airlines; Case Study in Supply Chain Remediation; Taiwan Tractor
04:30 PM - 05:00 PMAdjournment

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