Implementing Improvement Strategies: Dynamic Work Design


This program helps executives understand how continuous improvement strategies, sustained over a long period of time, affect core business metrics and contribute to the success of the organization. This course equips managers with a fundamental understanding of how work design—as well as their own approach to management—can be improved for optimal business benefits.

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Implementing Improvement Strategies: Dynamic Work Design
Certificate Track: Technology, Operations, and Value Chain Management
Location: Cambridge, Massachusetts
Tuition: $3,300 (excluding accommodations)
Program Days (for certificate credit): 2

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This program provides practical tools and methods for sustainable improvement efforts of any scale, in any industry, and in any function. It is built on a foundation of principles and methods called Dynamic Work Design and can be adapted to any type of work in any type of organization.

Proceeding from principles, not practices, is a key to sustainable change, allowing integration with current culture, processes, and practices, while delivering fast results with little overhead of training or major initiatives. The method has proven to work in businesses as diverse as oil/gas, DNA sequencing and engineering/innovation and works at the scale of discreet problems or organizational-wide strategic efforts. Improvement begins to happen in rapid and natural ways; results begin showing up almost immediately.

The course is inspired by the collaboration between instructors Don Kieffer and Nelson Repenning who integrated industry practice and academic investigation over a 20-year period to develop Dynamic Work Design. Students will learn to identify the value-added elements of their own work and of their organization and more importantly, identify opportunities for improving and how to get started based on a framework of principles and methods.

To extend your learning experience, consider attending the one-day Implementing Improvement Strategies Application Workshop after you have completed the two-day program.


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