Jeanne Ross

Research Director and Principal Research Scientist


Jeanne Ross Jeanne W. Ross directs and conducts academic research that targets the challenges of senior level executives at CISR's more than eighty global sponsor companies. She studies how firms develop competitive advantage through the implementation and reuse of digitized platforms. Her work has appeared in major practitioner and academic journals, including Sloan Management Review, Harvard Business Review, the Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.

She is coauthor of three books: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Enterprise Architecture as Strategy: Creating a Foundation for Business Execution through Harvard Business School Press, and IT Savvy: What Top Executives Must Know to Go from Pain to Gain. She has served on the faculty of customized courses for a number of major corporations, including PepsiCo, McKinsey, General Electric, TRW, Pfizer, News Corporation, Commonwealth Bank of Australia, IBM, and Credit Suisse. She regularly appears as a speaker at major conferences for IT executives.

Ross earned a BA at the University of Illinois, an MBA from The Wharton School at the University of Pennsylvania, and a PhD in Management Information Systems from the University of Wisconsin-Milwaukee. She is a founding senior editor and former editor in chief of MIS Quarterly Executive.

Faculty Media

  • [Innovation@Work Blog] Digital Strategy: One Company's Approach to Digitized Solutions

    Ross' webinar included a second example of a company that opted for developing digitized solutions to create disruption in the marketplace: the Schindler Group.

  • [Innovation@Work Blog] Responding to Disruption with Digital Strategy

    As defined by Jeanne Ross, digital strategy "is an integrated business strategy inspired by the capabilities of powerful, readily accessible technologies and responsive to constantly changing...

  • [Webinar] Digital Disruption: Transforming Your Company for the Digital Economy with Jeanne Ross

    Not all businesses are born digital. If your company needs to articulate and implement a forward-thinking digital strategy, listen to this webinar with MIT Sloan's Jeane Ross.

  • Why Digital Transformations Are Hard

    When a company decides to change its IT infrastructure, it can be a headache for everybody. Jobs from the executive suite to the assembly line can be affected. And it can be difficult getting all...

  • Why Can’t We Have More Than One Digital Strategy?

    In “How to Develop a Great Digital Strategy,” an article published in the winter 2017 issue of MIT Sloan Management Review, authors Jeanne W. Ross, Ina M. Sebastian, and Cynthia M. Beath wrote...

  • How to Monetize Your Data

    These days, most companies are awash in data. But figuring out how to derive a profit from the data deluge can help distinguish your company in the marketplace.

  • Digital disruptor: now keywords in enterprise architects' job descriptions

    Enterprise architecture proponents say it's time to fill a gaping void in digital enterprises.

  • The Importance of Data in Digital Disruption

    Business has changed. Today, almost every CEO is talking about the potential of an Uber or Airbnb disrupting their business. Disruptors win because they put data at their core. How can you remain...

  • Digital Transformation Means Re-Imagining The Business Model

    In reality, the core supporting your business should never be considered legacy – it is the foundation upon which an organization operates.

  • Shaping IT Demand With an All-New Approach: Scaling Back

    There’s a compelling correlation between top-performing companies and their willingness to forego nice-to-have IT projects in favor of those with the biggest impact on business transformation.


Contact Information

Office: E94-1551
Phone: 617-253-9461
Fax: 617-253-4424
Support Staff
Name: Marki Richelson
Phone: 617-324-7546

Teaches In

Advanced Management Program May 30-Jun 30, 2017 | May 29-Jun 29, 2018

Digital Disruption: Transforming Your Company for the Digital Economy

Not all businesses are born digital. In her recent webinar, Jeanne Ross presents research to help you define a digital strategy that is responsive to changing customer demands, new technology capabilities, and organizational learning.