Don Kieffer

Senior Lecturer, Operations Management


Don KiefferDon Kieffer is a career operations executive and an expert in

Toyota methods, particularly at the leadership level. He

advises on a range of areas, from large-scale improvement

campaigns and specific projects to the coaching of executive

leaders and their teams. His mantra is "30% improvement is a

good place to start" and works in areas as diverse as IT,

Product Development, Finance, Operations, and Supply Chain. He

spent 15 years at Harley-Davidson where his responsibilities

included Product Development, Powertrain Operations and

Corporate-wide Continuous Improvement. Over the course of his

career, he had responsibility for Operations, Engineering,

Logistics, and Supply Chain in China, Europe and North America.

Currently, his consulting and teaching span 5 continents.

In 2008 he was appointed Senior Lecturer at MIT’s Sloan School

of Management. He also teaches Operations at the Danish school,

AVT. In addition to teaching in private, custom programs he has

a public 2-day course offered through MIT Executive Education

titled, "Implementing Improvement Strategies; Practical Tools

and Methods".

Contact Information

Phone: 414-721-1299
Support Staff

Teaches In