MIT Sloan Executive Education
Certificate Holder Profile
Chief Information Officer
Missouri Employers Mutual Insurance
Michael Foerst leads the Information Technology Team at Missouri Employers Mutual Insurance (MEM). The organization believes that rich customer service and operational efficiency do not have to be mutually exclusive and aims to apply technology that enhances MEM's commitment to customer service rather than simply optimizing transactions. Michael's role is to establish an environment that supports this vision while meeting the challenges of a highly information intensive industry facing market forces that demand real innovation in the business model.
“It is critical for me, as Chief Information Officer, to align technology and the business toward a future vision. Too often, where we've been or even where we are today can limit us in imagining where we can be tomorrow. The MIT Sloan Executive Education series offers programs that challenge established thought processes and provides frameworks for developing strategic innovation.” Michael continues, “I enrolled in the first program as a result of an article that I read by the instructor without consideration of pursuing an executive certificate. When I experienced the caliber of the instructors and the opportunity for networking with others experiencing similar challenges, I was committed to attending more programs.”