The following Q&A was conducted with Sidita Hasi, a recent recipient of an MIT Sloan Executive Certificate in Management and Leadership and an executive for FedEx Trade Networks. To earn her certificate she completed the following short courses: Neuroscience for Leadership, Maximizing Your Personal Productivity, Communication and Persuasion in the Digital Age, and Creating High Velocity Organizations.
What is your role at your company? Are there particular challenges you face that prompted you to enroll in executive education?
I currently work as a Project Leader for FedEx Trade Networks, the freight forwarding and customs brokerage arm of global shipping giant FedEx Corp. At the core of our corporate mission is delivering and exceeding customer expectations, what we call the "Purple Promise." I am responsible for overseeing and leading projects in regard to air/ocean global transportation and acting as the middleman across departments to solve issues that might impact product development and service quality. I also analyze development opportunities and support top management decision-making.
As we continue to grow and change in terms of internal organizational structure, new products and services--as well as the high velocity of industry changes in the recent years--there is a strong focus on continuous process improvement. Change is considered to be a survival competitive strategy rather than luxury or situational.